First steps with our Platform.

You’ve decided to try out our marketing automation platform. First of all, thank you. We add here an overview of the steps you need before you can start working with campaigns. Not all of them are mandatory, it really depends of what you need to achieve with us. Website Integration […]

Get started with Automation Campaigns

We are structuring this guide by goals. Based on those goals you can create different types of campaigns. First please make sure you got through What can you do with our Marketing Automation solution to understand the high-level possibilities you have. After going through First steps with our platform you […]

Send your first Text message

To start sending Text messages you will need to: Get an account to our of our external SMS providers. Add credentials to Settings > External Accounts Create any campaign (newsletter, recurring or transactional) with the Text channel. Select one of the SMS providers you added (if more than 1). If […]

When are inactive accounts disabled?

Having inactive accounts is bad for the agency, is bad for the system and also for the account owner itself because they loose opportunities. Our system automatically detects disables and completely removes inactive accounts. The way it works is the following: Accounts get disabled: if no events are received for […]

How are visitors identified on the website?

We identify users using a couple of methods. It always depends on your account configuration (settings you can change) but also on the instance/agency configuration you inherit. The most important are: subscribing to newsletter on your website, either in one of the forms you already have or using our email […]

How to preview or test Push Notifications

You can preview and push notification the same way you do with emails. Remember that preview allows you to view what the content will be. This doesn’t mean the user will receive the push message because of various reasons: User you selected is not subscribed to push Push token is […]

Updates June 2022

Here we go with updates for the past month. There were many things improved, but also new ones added. Here’s a list of the most important: Revenue Reports Starting end of May we are calculating automatically daily revenues per campaign type and channel. So you can now see how much […]

Problem with different images in email

Sometimes different heights for product images generate a bad visual inside desktop email clients. On top of the images, sometimes there are different length in product titles, which can lead to the same problem. Real email example: So to generalize this solution we present it below. The container of the […]