After finishing editing an email, you can see inspect the aspect by clicking the PREVIEW button from CONTENT section. When you click PREVIEW, we use dummy data to generate the content if you have dynamic tags or use recommender blocks inside it. For real users, depending on recommender configuration, other […]
How to reset password
If you forgot your account password you will need to do the following steps: Click Reset my password in the login screen In the new form enter your email address and the new password 3. You will receive an email with a link that you need to click. This will […]
MerchantPro integration
We offer integration with MerchantPRO. You need to go your dashboard and enable the app. What you can do Integrating MerchantPro with us: email marketing and email retargeting facebook ads onsite interactions product recommendations push notifications surveys and polls landing pages The following aspects are covered by the integration: product […]
Example data feeds
If you need to test or use some example product feeds, please use the following links: or or XML version
Manually check web pixel integration
This is a step by step article to check for an end-to-end manual integration for our Web Pixel. Prerequisites: Account is already created and you have access to it. You have a product data feed that we can use for synchronizing product information You know how to use a developer […]
How to test product recommendations
Our product recommendation engine works based on algorithms. Each algorithm represents a set of functions, methods and conditions to return data based on specific data input. Here you can learn more about the algorithms. You can test the results of those algorithms directly from the Setup->Algorithms section. Remember that the […]
How to enable/disable weekly account report?
You can receive a weekly account report, sent every week with all your activity for the previous week. Go to Settings -> Account Profile and under the Notifications section you will find an input field to enter one or multiple email addresses and to enable or disable the Weekly Account Report. […]
Gomag Integration
Common configuration for integrating with Gomag shops. If you’re asked to upload files for push notifications, you can download the archive from this article. There is an app on Gomag marketplace, but not always covering all requirements for an end-to-end integration. Below changes will fix what is missing, and even […]
Events restrictions and considerations
Each of the standard events are there because are most common across industries. We continue to add “standard” events based on various integrations with new channels or new types of businesses. Some of those have some restrictions and determine our systems to act accordingly: Events generated by bots By default […]
Explanation of Web Pixel Integration
There are specific needs of JS integration or HTML changes requirements. Everything refers tothe platform running in the browser: JS is needed for events integration, custom selectors or on page variables HTML is needed for changes in interaction campaigns (and maybe emails) Solution overview The pixel script is loaded on […]