Emails not being sent or inactive Send Now button

It might happen that you set some campaigns and start running them but no emails are being sent or the Send Now button is inactive. There are a few reasons for this, and here are some details you should check to prevent this issue: Make sure the conditions in Recipients […]

Email sending speed and limits

Our system usually sends emails with a rate ranging from 30 emails/second up to 200. If you use external service providers (Amazon SES, SMTP, SendGrid) make sure they support receiving requests up to this limits. For Amazon SES you can read about sending limits here: http://docs.aws.amazon.com/ses/latest/DeveloperGuide/increase-sending-limits.html

Acquire permission to send push notification

For push notifications to be sent you need to have user permission (Campaigns -> Push -> Permission). The permission is given to a specific domain name and can be asked only once (per domain). If user denied it, you can’t ask him again for that domain and the only way […]

What are push campaigns?

Push campaigns are a new way of reaching your users, even if they are not online on your website. This is a new technology and is currently available in Firefox, Chrome and Safari (not supported by us for now). We will continue to include any new browsers as soon as they […]

Account Setup Start

This is a dedicated page to guide you through all our features and setting things up for your account. Page is made of 4 sections, to guide you from start to understanding all our marketing automation features: Getting started Account setup Learning and tutorials Improving results Getting started A list […]

Ecommerce Apps

Our integration apps include: Shopify – please see this article Bigcommerce – Install If you can’t install these apps, please get in touch so we can help you out.

Ecommerce Modules

Our integration modules are built by our partner company vtcdn.net: Prestashop 1.5/1.6 – Download module Opencart 2.1+ – Download module Magento 1.9 – Download module Woocommerce – Download module WordPress – Download module If you have issues installing the modules or afterwards, please get in touch with us.