How are assisted sales considered in reports?

Any ecommerce sale consists in multiple touch points. For example, before buying, a customer visits your website multiple times: Users searches on google after a category name and lands on your website. Maybe at this point he subscribes to your newsletter; Finds you on Facebook and visits the website again; […]

How to update users through API?

Please check our API Overview before continuing. User endpoint base is user/ so for version 1 of our API you will use: https://api.vtcdn.net/v1/user/ Return user information [GET] GET /{email} Return example: { “email: “[email protected]”, “isSubscribed”: true, “gender”: “male”, “city” : “Paris” } Add new user [POST] Create a new user, if […]

How to segment users coming from external referrers?

Our solution allows to segment users coming from others websites, through paid/free advertising or just from various sources (facebook, google or any other site). There is a special event named: Visit from referrer First you need to enable this event of being automatically generated from Settings -> Account Settings -> […]

Configuring Amazon SES API Credentials

Using the Amazon’s SES API instead of the classic SMTP solution, provides us with the possibility to correctly track email activity among users. Create new IAM user It is best to create a new user. You can also connect your SES account with an existing user, but creating a new […]

How to create Onsite Content campaigns (workflows)

Content campaigns are used to modify/add content, usually in an already existing place/area of your website. Specific to this type of campaigns is that they can have multiple steps, like in a chained workflow. They are called groups and consist in: a set of display conditions; at least 1 content/variation for […]

How we consider user sessions on the user browser

User sessions are used to group together events in time periods. Various tools use different methods to keep track of sessions, from 30 minutes, to days. Our system keeps sessions on the user browser for 12 hours after the last event. For example, if you have a limit of 1 impressions […]

Product feed syncronization

CSV format example (fields can be missing or be changed under any name). Please contact us if you already have a CSV product feed. File header “ID”;”Product title”;”Product URL”;”Categories IDs”;”Categories Titles”;”Description”;”Price”;”DiscountPrice”;”Photos”;”Color”;”Brand”;”Stock”;”Main” ID field is a unique identifier for each product. If you have product variations (colors, sizes) please make sure […]

Site events integration (javascript)

There are a few steps to complete integration: The main javascript code, which needs to be present on all pages Events integration codes, which are present on some specific pages. Before creating site events, it’s recommended to create the product feed. Some elements are required to be indentical in both (product_id, […]