Having product feed syncronized with our system allows you to do very advanced segmentation based on product information:
- one to one transactional emails can be conditioned by any product attribute.
- bulk segmentation can only use the following: ID, price, category, discountPrice, filters and idInShop;
Most common issues
Triggered campaigns do not work (transactional or workflow)
- you use an attribute not available in the feed.
- Please check available product data by going to Setup -> Product Feed
- Search for one of your products in Setup -> Product Feed -> Catalog and check if the result contains the key/attribute you want to add condition for.
Segment count returns 0:
You created a segment based on product activity and it returns 0 results.
For bulk segmentation please only use item ID or the following attributes: price, category, discountPrice, filters and idInShop
Querying for all other attributes for enterprise accounts only, with dedicated product storage.