First we’re really sorry to see you go.
We understand businesses evolve and their needs and requirements change, it’s part of our efforts. Please when you decide to cancel our subscription help us filling the survey, in order to understand what went well and what didn’t.
Canceling subscription has the same effects as not paying the invoices for 1 month. Although we send reminders, there is an automated process that takes the following steps:
- All campaigns are paused
- Events coming into the system get rejected
- Account is entirely disabled
- After 3 months of being disabled all the data gets removed.
In order to overcome any of these issues, if you have cashflow problems, or there are errors related to payments let your account manager know.